What is theMV?
theMV is South Africa's fastest-growing multivendor e-commerce platform that empowers entrepreneurs to create their own online stores within our marketplace. Sellers can list products, manage inventory, and sell directly to customers—all while benefiting from our established customer base and infrastructure.
Key benefits for South African sellers:
- No monthly fees - only pay when you make sales
- Access to customers across all 9 provinces
- Local payment methods including EFT and mobile money
- Dedicated South African seller support team
How do I register as a seller?
Registering as a seller on theMV.co.za is simple and takes less than 10 minutes:
- Visit our Seller Signup Page
- Complete your business profile with essential details
- Verify your email and South African phone number
- Set up your storefront and start adding products
- Our team will review your application (typically within 24 hours)
Requirements for South African sellers:
- Valid South African ID or business registration documents
- South African bank account for payouts
- Physical address in South Africa
What are the selling fees?
theMV offers transparent, competitive pricing for South African sellers:
- Free Plan: Perfect for startups and small businesses. Includes:
- 8% transaction fee per sale (lowest in South Africa)
- Semi-custom store URL (themv.co.za/yourbusiness)
- Basic store customization options
- Access to our seller dashboard
- Local customer support
- Premium Plan: Ideal for established businesses. Features:
- One-time setup fee (no percentage commission)
- Your own custom domain (www.yourbusiness.com)
- Premium store design services
- Priority customer support
- Advanced analytics and reporting
- Featured placement in search results
How do I add products to my store?
Adding products to your theMV store is easy:
- Log in to your Seller Dashboard
- Navigate to the "Products" section
- Click "Add New Product"
- Complete all required fields (title, description, price, etc.)
- Upload high-quality product images (minimum 3 recommended)
- Set inventory levels and variants (if applicable)
- Submit for review (first-time sellers only)
Product Guidelines for South Africa:
- Prices must be in South African Rand (ZAR)
- Clear product descriptions in English
- Accurate sizing information (where applicable)
- Compliance with South African consumer protection laws
How do I get paid?
theMV makes getting paid simple for South African sellers:
- Payment Methods: EFT or bank transfer to your South African bank account
- Payout Schedule: Payments processed every 72 hours after order fulfillment
- Minimum Threshold: No minimum payout amount
- Transaction Records: All transactions visible in your Seller Dashboard
- Tax Documentation: Download monthly sales reports for SARS compliance
Can I customize my store?
Absolutely! We provide multiple customization options for South African sellers:
- Branding: Upload your logo, banner, and brand colors
- Layout: Choose from several storefront templates
- Content: Create custom pages (About Us, Policies, etc.)
- Product Display: Organize products by collections or categories
- Localization: Highlight your South African location and shipping areas
- Premium Options: Additional customization available for premium sellers
How does shipping work?
We offer flexible shipping solutions for South African sellers:
- Provider Choice: Select from multiple courier services including:
- The Courier Guy
- Paxi
- Fastway
- PostNet
- Recommended Partner: theCourierGuy offers discounted rates for our sellers
- Shipping Settings: Configure:
- Delivery areas and rates
- Processing times
- Free shipping thresholds
- Integration: Automatic tracking updates for customers
- Support: Our team can help optimize your shipping strategy